Hours: 37.5 hours over 5 days (will involve weekend working).

Salary: from £25,000 to £30,000

Description: West Midland Safari Park are currently looking for a systematic and solutions focused individual to take on the role of IT Technical Support Officer. The successful candidate will be tasked with delivering a wide-range of effective IT solutions, carrying the responsibility of implementing and maintaining efficient IT usage through the delivery of network infrastructure, Wi-Fi, systems administration and responsive technical support.

The role will involve planning and undertaking routine IT maintenance work as well as identifying and prioritising areas of improvement. In addition, the role will assist the IT Manager with analysing and acting on IT data, generating and delivery insight-led solutions that will enhance effectiveness and user experience.

About you

In order to succeed in this role, you will thrive in a varied and challenging IT environment, demonstrating your ability to effectively plan, organise and prioritise your own workload. You will be able to confidently communicate across the organisation in an approachable and supportive manner. Your skillset will include knowledge and understanding of both Apple and MS software.

You will have a proven track record of providing technical IT user support, as well as maintaining IT infrastructure, hardware and software. Your previous experience will also involve successfully leading on the delivery of ad-hoc IT projects.

You will need to be flexible in your approach to working outside of standard business hours, including weekend working and bank holidays.
Benefits

As well as benefiting from working in a unique and beautiful setting, you’ll also receive a range of additional perks to employment including:

• 29 days holiday (inclusive of bank holidays)
• Annual pass - giving you and your family and friends free admission and
theme park ride wristbands
• Reward scheme membership
• Discount in our retail and catering outlets
• Free onsite parking

About us

West Midland Safari Park is home to some of the world’s most beautiful and critically endangered species, with a four-mile safari drive-through, walk-through Discovery Trail, African Village and Lemur Woods exhibiting hundreds of exotic animal species with close encounters opportunities galore. The 200-acre site includes a wide range of catering and retail outlets, and a large amusement area with over 25 rides and attractions providing the ideal venue for family days out.

To submit your application for this role, please Apply Online