Hours: Up to 37.5 dependant on the needs of the business (Permanent Zero Hour Contract), will include weekends, bank holidays and evenings.


Description: West Midland Safari Park are currently recruiting for the position of Admissions Supervisor.

This exciting role covers a wide range of tasks including; daily organisation and management of the Admissions assistants to run a smooth and effective 7-day week function, receive incoming calls and deal with enquiries, management of mini bus tour guides, process transactions, respond to queries and service guests needs, handle guest complaints, cash handling and processing group bookings accordingly. This role also includes our VIP Experience kiosk, where you will be promoting and encouraging sales of VIP Experiences and Annual Passes including the benefits of membership.

About you

The ideal candidate will need to be highly organised with demonstrative skills, have a strong customer focus and have experience working in a high-volume customer environment, whilst supervising the work of others.

You will need to be flexible in your approach to work outside of standard business hours, including weekends, bank holidays and evenings.

Benefits

As well as benefiting from working in a unique and beautiful setting, you’ll also receive a range of additional perks to employment including:

• WMSP Annual Pass which gives you and your family and friends free admission and theme park wristbands, and free entry to our sister site Drayton Manor Park.
• 35% Discount in our retail and catering outlets and off park special events.
• 24 Hour access to an online doctor and access to online prescriptions.
• Counselling access.
• Online retailer discount portal.

About us

West Midland Safari Park is home to some of the world’s most beautiful and critically endangered species, with a four-mile safari drive-through, walk-through Discovery Trail, African Village and Lemur Woods exhibiting hundreds of exotic animal species with close encounters opportunities galore. The 200-acre site includes a wide range of catering and retail outlets, and a large amusement area with over 25 rides and attractions providing the ideal venue for family days out.

To submit your application for this role, please Apply Online